TAT: 4-6 weeks for MTO (made-to-order), unless the listing states that it is RTS (ready-to-ship) then all RTS are 2-3 business days.
- Shipping time is not included in TAT.
- PeachPop Threads is not responsible for any lost, stolen, or damaged packages once USPS shows confirmation of delivery. You will need to contact USPS and file a claim if lost/stolen/damaged.
SHIPPING: $5 on U.S. orders, or free on orders over $99. You should receive an email with a USPS tracking number soon after placing your order.
- Please make sure the home address connected to your PayPal account, bank card, or other method of payment is correct and up-to-date before placing your order. We are not responsible for orders sent to an old or incorrect address.
SHOP CREDIT/DISCOUNT CODES: Only 1 discount code or shop credit allowed per order. Codes and discounts cannot be combined. Shop credit codes expire 6 months after issued.
REFUNDS/RETURNS: Due to the nature of our products, we do not accept returns or exchanges unless it is an error on our part or you received the incorrect order. Please inform us by email within 1 week of receiving your item if there is a problem with your order. We'll do everything we can to make it right!
ORDER CANCELLATIONS/CHANGES: If you need to cancel your order for any reason, please notify us by email within 24 hours of placing your order. Orders cannot be cancelled after 24 hours. If you need to change something about your order, please let us know as soon as possible so we can make note of it! If you wait too long to let us know, then we might not be able to make a change.
CARE INSTRUCTIONS: We suggest hand-washing all handmade items in cold water with like-colors, and hang-drying, for the best results. However, machine-washing with like-colors on cold, and drying on low, is fine, too! As always with handmade items, handle with lots of love and care and keep in mind that, like most new clothing, some may shrink or fade if not washed/dried properly.
- All items are serged for durable and professional seams. All items are made in a non-smoking environment.
Feel free to email us with any questions! Make sure you're in our VIP group on Facebook for sneak peaks, special discounts, and other exclusive content available to our Very Important Peaches!
And most of all, thank you for shopping small!
Owner, Jessica Ray
FACEBOOK: PeachPop Threads VIP